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Kelowna Capital News [February 15, 2008]

IBM taps into Kelowna

Pristine lakes and sunny skies may be what brings the tourists to Kelowna, but it's the ability to withstand natural disasters that just brought a major IBM presence here.

By the end of this year, a partnership between local company Rackforce and IBM will come to fruition, with the completion of a 85,000 square-foot data centre that has the capacity to store 35,000 terabytes of data, explained Brian Fry, Rackforce's vice-president and co-founder.

"This is a big project," said Fry. "With such a large facility, there will be large companies that will want to be located in Kelowna to be closer to their data centre."

Put simply, the Rackforce-named "Gigacentre" will have an enormous storage capability for critical data that comes from government agencies and corporations all across North America.

Currently, many of these organizations house their data within their corporate headquarters, usually located in urban hubs like Vancouver and Victoria.

With the impending threats of various of natural disasters looming over those cities, finding a spot where data can be safely protected has become paramount, and that's where Kelowna fits in.

This region of the valley is very geographically stable, said Rick Ellery IBM's territory services leader.

Read the original article here


CIO [February 13, 2008]

The Best Place to Build a Data Center in North America [ By Matt Villano ]

February 13, 2008 - CIO - As far as vacation destinations go, popular hotspots such as Honolulu and California's Wine Country have nothing on British Columbia's Okanagan Valley.

The area offers award-winning vineyards, tasty organic produce, a 68-mile freshwater lake and nearly 50 golf courses, all within an hour's drive. The city of Kelowna, the de facto capital of the region that boasts gourmet restaurants, world-class real estate, an international airportand a cultural district complete with museums, theater groups and a ballet.

But what most tourist brochures don't mention is that the Okanagan also is becoming known in IT spheres for something else: data processing and storage.

Thanks to its seismic stability, cheap and accessible power and a talented workforce, the Okanagan recently has seen a proliferation of data services vendors and has attracted interest from at least one major international corporation to build one of the biggest data centers in the world.

When it opens later this year, this $100 million data center—appropriately dubbed the Gigacentre—will total 85,000 square feet and will have the capacity to store nearly 35,000 terabytes of data. Put differently, the Gigacentre will generate more than 700 watts per square foot, while most data centers currently generate a maximum of 300 watts per square foot.

The Gigacentre is a RackForce project. It will be the IBM Business Partner's fourth data center in British Columbia and is powered by hydroelectric energy from the Columbia River.

Read the original article here


Web Host Industry Review [September 12, 2007]

RackForce Offers IBM Tivoli Backup

September 12, 2007 -- (WEB HOST INDUSTRY REVIEW) -- Web hosting provider RackForce (rackforce.com) announced on Wednesday that is has launched an enterprise grade backup service using IBM Tivoli Storage Manager in line with storage area networks and LTO4 tape systems.

RackForce says enterprise products like IBM Tivoli have traditionally not been available to small to medium-sized businesses. But now that larger hosting infrastructure providers have the economies of scale to attract vendors like IBM they can provide the technology as a service and make it affordable for everyone. Now solutions providers, ISVs and hosting companies can provide first class backup for their customers, says the company.

"Tivoli is a system administrator's dream. With the RackForce implementation our reseller customers will be able to store up to 14 versions per month of backup to RackForce's SAN and LTO4 tape systems," says James Bothe, system administrator for RackForce. "They will have access to a graphical user interface and will be able to customize which data is backed up. Even live databases can be backed up and long-term data archived. This is exactly what today's online business needs to keep constantly changing data safe and secure."

RackForce will begin providing its Tivoli backup service on its 5000, 5100, 5300 and 5350 server models with Windows or Linux operating systems and DDS Windows virtual private servers. It will be priced on a monthly flat rate plus overages.

Read the original article here

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Computerworld [September 7, 2007]

How Virtual Machine Manager may help Microsoft compete with VMware [ By Eric Lai ]

VMware Inc. may have the market share and, with its recent successful IPO, all the momentum.

But the server virtualization leader lacks one thing that second banana Microsoft Corp. has as of Thursday: a system management platform that gives IT administrators a single simultaneous view of their physical and virtual servers.

That's key, say analysts, as users realize that implementing virtualization tactically to save money can -- without proper management tools to aid them -- create a confusing infrastructure mess.

"It's just like when client-server computing got hot two decades ago," said IDC analyst Stephen Elliot. "There's no need to repeat that mistake again."

As the name of Microsoft's new release implies, System Center Virtual Machine Manager 2007 works closely with Microsoft's other management and provisioning products, such as System Center Configuration Manager (formerly Systems Management Server, or SMS) and System Center Operations Manager (formerly Microsoft Operations Manager, or MOM).

For instance, through its integration with MOM, VMM users such as RackForce Networks Inc. sysadmin James Bothe can get a quick snapshot rating of each physical server based on a combination of factors. Those include parameters such as CPU utilization, RAM usage, and hard drive space.

Read the original article here


Globe and Mail [June 18, 2007]

Working harder, drinking less [ By Grant Buckler ]

Servers are the power-thirsty heart of every corporate IT system. So software and new processors that make them more efficient are good news for business-and the planet.

When it comes to saving energy, Rackforce is doing better than most of us. Its three data centres in Kelowna, British Columbia, run computer applications for thousands of clients worldwide. Over the last four years, Rackforce has made those data centres 40 to 50% more energy efficient.

Rackforce did this in two ways, explains Tim Dufour, the company's president. First, in 2003, the company adopted a concept called server virtualization. This allows one physical computer to operate as several virtual machines. Although they share hardware, each virtual machine runs its own operating system and cannot see-or interfere with-the others. Most current servers are underutilized because they run only one application, to avoid the risk of programs interfering with one another. Dividing larger systems into virtual machines avoids wasting capacity while isolating each application, so no conflicts are possible. The energy savings are substantial, reducing power consumption by about 30%.

Then, last year, Rackforce took the next step, installing 320 new System x servers from IBM Corp. These machines use new quad-core processors that deliver more processing power per watt of electricity than older chips. "We have substantially increased the amount of computing power with less actual electricity consumption," Dufour says.

Read the original article here.


Web Host Industry Review [May 10, 2007]

IBM Aims to Make Facilities Greener

May 10, 2007 -- (WEB HOST INDUSTRY REVIEW) -- IBM (ibm.com) announced on Wednesday it is spending $1 billion in an effort to make corporate data centers more energy efficient.

According to reports, not unlike many other large companies in the technology industry, IBM has pledged to reduce its greenhouse gas emissions and will upgrade its data centers as well as help its customers redo their own facilities with multiple power-saving approaches.

IBM says it expects to make data centers more energy efficient through heavier use of virtualization technologies as well as deploying more provisioning software. It is also planning on launching new liquid-cooling systems that capture power in off-peak times and store it for peak use.

Reports say the $1 billion is being reallocated from other purposes and is not an increase in the company's investment or capital expenditure plans and that the company sees this initiative as a massive effort that reflects how energy issues are a higher priority for its customers.

Rackforce also recently announced it has deployed new quad-core servers from IBM.

Read the original article here


Web Host Industry Review [April 3, 2007]

Rackforce Launches IBM Servers

April 3, 2007 -- (WEB HOST INDUSTRY REVIEW) -- Web hosting provider Rackforce (rackforce.com) announced on Tuesday it has deployed new quad-core servers from IBM (ibm.com) to give its customers more processing power and reliability while reducing its electricity costs.

The new servers are three times faster than the servers Rackforce had been previously using, while using 30 percent less electricity, says the company. Interestingly enough, Rackforce is following a large trend of Web hosting providers today that are attempting to reduce electricity usage not only for cost efficiency but also to reduce carbon emissions and thus help with the fight against greenhouse gases.

Rackforce has purchased 320 IBM System x servers in 2006 for $1.2 million and expects to purchase 600 more this year.

"One of our highest costs is powering our data centers and anything we can do to save electricity makes a big impact on costs," says Tim Dufour, president of Rackforce. "Our first priority is to provide our customers with the best value and the most reliable hosting available and the second is being as environmentally responsible and energy efficient as possible. Our new IBM quad-core servers help us achieve those priorities."

Read the original article here

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Web Host Industry Review [December 1, 2006]

RackForce Upgrades Power Servers

December 1, 2006 -- (WEB HOST INDUSTRY REVIEW) -- Canadian Web hosting provider RackForce (rackforce.com) announced on Thursday it has launched a new 5100 series of power servers.

Each 5100 series IBM server comes with a new Woodcrest Xeon processor, dual SCSI drives and 10Mbps unmetered bandwidth for a limited time introductory price of $299 per month. The Woodcrest processor is reported to give 150 percent to 300 percent greater processing power than standard Xeon CPUs. The 5100 series servers also come with a large number of options, says RackForce, including dual CPUs and six operating system choices.

"RackForce has a reputation for offering the latest technology for the best possible price. This is the best price and performance package we have ever put together," says Tim Darfour, RackForce president. "They are ready now to handle the extra load caused by the holiday rush."

RackForce provides wholesale server rentals to e-businesses, application providers and hosting resellers. It operates its own fully equipped data centers and servers. RackForce currently has three data centers with two additional facilities in the planning stages.

Read the original article here

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Web Host Industry Review [October 12, 2006]

RackForce Deploys Ensim Pro X

October 12, 2006 -- (WEB HOST INDUSTRY REVIEW) -- Web hosting automation software provider Ensim (ensim.com) announced on Thursday that Web hosting provider Rackforce Hosting (rackforce.com) has selected Ensim Pro X as the preferred control panel for its dynamic dedicated server brand of Windows virtual servers.

Earlier this year, RackForce launched a new virtual private server based on Microsoft Windows Server 2003 and Microsoft Virtual Server 2005 R2. The Web host decided to deploy Ensim Pro X for secure architecture, simplified management controls, customization features and its certification for both Windows and Linux operating systems.

"Rackforce is known for being an innovator in the Web hosting market, particularly for bringing new hosting solutions and technologies to market," says Dave Wippich, CEO of Ensim. "Pro X provides Rackforce with the tools to continue its reputation of building innovative hosting plans for shared, reseller and dedicated server customers."

Released in June, Ensim Pro X is the newest version of the server management and automation control panel. Certified for both Linux and Windows, Ensim Pro enables Web hosting providers, their resellers and their site owners to centrally control and automate shared hosting tasks.

Read the original article here


Web Host Industry Review [May 30, 2006]

RackForce Drops Bandwidth Prices

May 30, 2006 -- (WEB HOST INDUSTRY REVIEW) -- Web hosting provider RackForce (rackforce.com) announced on Tuesday it has lowered its prices on unmetered dedicated server bandwidth by up to as much as 50 percent.

With the new pricing, a dedicated 10Mbps connection on a 3GHz Xeon server is priced at $324 per month. The same server at 5Mbps costs $249 per month. To deliver the unmetered model, RackForce uses multi-homed connections to multiple providers. All its Internet connections are dedicated and each customer receives its bandwidth as allotted, regardless of what bandwidth other customers use.

"RackForce is one of a few hosting companies offering dedicated unmetered bandwidth," says Tim Dufour, president of RackForce. "We have avoided the ambiguous 'two terabytes of transfer on a 100Mbps shared bandwidth' model even though actual network performance only allows for a fraction of that. Our flat rate, unmetered model is clear, simple and predictable."

Due to its location in British Columbia, Canada, says the company, RackForce has access to redundant hydro power feeds and world-class carrier networks. RackForce provides dedicated servers, virtual private servers and colocation services 24 hours a day, seven days a week.

Read the original article here


Web Host Industry Review [March 17, 2006]

RackForce Adds Microsoft VPS Hosting

March 17, 2006 -- (WEB HOST INDUSTRY REVIEW) -- Web hosting provider RackForce Hosting (rackforce.com) announced on Friday it has launched its new virtual private server based on Microsoft Windows Server 2003 and Microsoft Virtual Server 2005 R2.

"Virtualization changes the economics of the hosting industry," says John Zanni, director of the communications sector at Microsoft. "Windows Virtual Server lowers hardware and system management costs, enabling RackForce to focus its resources on the services and features that its customers truly want and need."

The Windows platform along with Virtual Server 2005 R2, says RackForce, provides security and isolation without the cost of a dedicated physical server. RackForce's new DDS200-W also supported a variety of applications and tools for Web hosts on the Windows platform.

Virtual Private Server for Windows divides the resources of a dual Xeon processor server into eight separate environments, with each environment acting as a dedicated Windows server. The package also includes Windows Server 2003 Web Edition, a 10Mbps connection, an optional Plesk for Windows and FortiGate Firewall Intrusion Protection.

Read the original article here

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Web Host Industry Review [September 28, 2005]

Web Host RackForce Opens Data Center

September 28, 2005 -- (WEB HOST INDUSTRY REVIEW) -- Web host provider RackForce Hosting (rackforce.com) announced on Tuesday it has opened K3, its third data center facility in Kelowna, British Columbia with build-out capacity for up to 6,000 rack-mounted servers. The new data center will provide significantly more space for its dedicated servers, virtual private servers and colocation services.

The high availability facility features redundant dual hydropower substation connections allowing for complete power fail-over in the event that a substation fails.

"Due to high demand we have expanded to a third data center as we are rapidly gaining customers who are looking for a safe environment with a low threat to natural disasters such as earthquakes and hurricanes," says Brian Fry, RackForce's vice president.

K3's first major tenant is the Kelowna Transit Exchange, which is managed by BCNET. With the ability to operate at speeds up to 10,000 GB per second, this new facility will link the University of British Columbia Okanagan, Okanagan College, Kelowna General Hospital, Interior Health Authority and the BCIT Aerospace Facility, as well as other members to the Optical Regional Advanced Network enabling advanced Internet-supporting projects in education, health, physics, the arts and science.

Read the original article here


Web Host Industry Review [June 1, 2005]

Rackforce Hosts on Dell Servers

June 1, 2005 -- (WEB HOST INDUSTRY REVIEW) -- Web hosting provider RackForce (www.rackforce.com) announced on Wednesday that it is now using Dell servers for its hosting services. The Dell PowerEdge SC1425 servers will be equipped with single or dual Intel Xeon processors incorporating Intel's NetBurst micro-architecture and Hyper-Threading Technology.

"Up until a short time ago RackForce assembled these customized servers from brand name components but our suppliers were having trouble keeping up," says Tim Dufour, presidnet of RackForce. "Dell went out of its way to meet our needs. Now we have the best technology and can have the servers customized and online in half the time."

The Dell servers are priced starting at $129 per month. They also come with dual 1Gbps NIC cards and the OS options of Fedora, Red Hat 9, and Red Hat Enterprise operating systems. Users can also choose the Windows Server 2003 (Web or Standard) version, which is available for a higher monthly fee.

Read the original article here


Web Host Industry Review [April 28, 2005]

Rackforce Beefs Up Servers With New Models

April 28, 2005 -- (WEB HOST INDUSTRY REVIEW) -- As a result of increasing customer demand for more powerful and versatile virtual private servers, hosting provider RackForce (rackforce.com) has built upon its line of VPS models with two new additions: the dds500 and dds1000.

The company first debuted its own line of VPS servers under the name Dynamic Dedicated Server in November 2003. "We call them Dynamic Dedicated Servers because of our ability to dynamically migrate customers from one DDS to another", explains Brian Fry VP of sales for RackForce. "Even to a fully dedicated server seamlessly and with virtually no downtime and zero cost."

Integrating Virtuozzo with RackForce's DDS technology, the two new servers result in a superior standard of performance and reliability. The dds500 is merely a step away from a fully dedicated server, with a minimum 512MB of RAM and 40GB of hard drive space, while the dds1000 is a fully dedicated server (a single virtual environment on a single physical host) that still incorporates all the features of RackForce's DDS technology.

Both models include a choice of either CPanel or Plesk control panels. According to the company, a new server can be fully operational within minutes of ordering.

Read the original article here

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HostSearch.com - Web Hosting Interview [March 2005]

RackForce Hosting Inc.

In our March featured interview, HostSearch.com talks to Rackforce.com Co-founder and Vice President Brian Fry. Brian shares how RackForce helped track Al Qaeda through Shareeah.org and the RackForce automation strategy.

HOSTSEARCH: Could you please briefly tell us about yourself and your role for RackForce.com?

BRIAN FRY: I have a dual role in the company. I am a co-founder and the Vice President and I manage the marketing and sales department for RackForce. My job is to take the sales goals set by the Board of Directors and turn them into reality. The marketing/sales department works closely with operations to ensure our servers, both dedicated and VPS, are meeting the demanding needs of hosting and application resellers.

HOSTSEARCH: Can you tell me about your relationship with SW Soft and their Plesk Enterprise Manager (PEM)?

BRIAN FRY: RackForce has an excellent relationship with SW-soft. We meet with their top executives on a regular basis. When we launched our dedicated server line three years ago we started with Plesk. We built a strong relationship with them and that carried into SW-Soft after the acquisition. We were the first company to launch PEM after extensive testing and planning. Unfortunately it was at the same time that SW-soft was acquiring Plesk and we decided, with SW-soft, to stop the launch since there was some uncertainty about the product's future. PEM is doing well now and we continue to watch the product and it is still expected to make it part of our product line in the future.

Read the original article here


Web Host Industry Review [January 21, 2005]

Web Host RackForce Upgrades Firewall

January 21, 2005 -- (WEB HOST INDUSTRY REVIEW) -- Canadian wholesale Web host RackForce (rackforce.com) announced on Friday it has enhanced its managed FortiGate ASIC accelerated antivirus firewalls, enabling its managed security services to handle increasing volumes of traffic.

"Two things really fueled the decision to upgrade so quickly - our rapid growth in the VPS and dedicated server markets," says Davin Overland, GM of RackForce, which first introduced FortiGate Services in its data centers in September 2004. "Perhaps more importantly to meet the increasing demands resulting from expanded use of real time applications."

RackForce offers a variety of managed security services including firewall with intrusion detection and virus filtering or spam tagging. The services can be ordered individually, in any combination, or as a complete package.

Read the original article here


Web Host Industry Review [December 15, 2004]

Rackforce Launches cPanel VPS Hosting

December 15, 2004 -- (WEB HOST INDUSTRY REVIEW) -- Canadian Web hosting and Internet service provider RackForce (rackforce.com), a Canadian hosting and Internet service provider, launched on Wednesday the new ddsStorm to meet the demand for cPanel based Virtual Private Servers.

Rackforce says the new Dynamic Dedicated Server offering couples Virtuozzo VPS technology with CPanel and WebHost Manager, and features 20GB of space and unmetered bandwidth.

"Our original cPanel VPS server, the ddsHurricane, has been very popular and we needed another server to bridge to our fully dedicated ddsServers," says Brian Fry, VP of sales. "The value of the dds scaleable hosting concept is starting to be understood now and hosting companies welcome the cost savings, flexibility and security."

In November 2003, RackForce introduced its lineup of VPS servers under the brand name dds for Dynamic Dedicated Server, enabling clients to upgrade from any dds account to another dds server, with the same control panel, no downtime and no cost.

A new server can be fully operational within minutes of starting the ordering process, says RackForce. The company's dds servers are instantly activated once a new customer order is verified by its fraud check system.

Read the original article here


Web Host Industry Review [December 1, 2004]

RackForce Increases Bandwidth Options

December 1, 2004 -- (WEB HOST INDUSTRY REVIEW) -- Web hosting provider RackForce (rackforce.com) announced on Wednesday that it has added a dedicated 3Mbps unmetered bandwidth option for dedicated services, in response to increasing bandwidth demands on hosting and content providers.

The new 3Mbps option, says RackForce, will fit in among the company's existing 1.5Mbps, 5Mbps and 10Mbps unmetered bandwidth options, filling a gap the company says had become apparent.

"We have had many clients who have outgrown the 1.5Mbps unmetered plan but were not quite ready for the 5Mbps" says Brian Fry, VP of sales at RackForce. "The new 3Mbps option will fill an important gap in our client's natural growth and progression, and is very affordable at only $75 per month. Best of all, there'll be no surprises on their bandwidth bill at the end of the month."

According to the company, the unmetered bandwidth model has always been a part of RackForce's strategy, providing customers with the predictability of a fixed monthly cost, along with the ability to scale quickly and accommodate growth.

Read the original article here


Web Host Industry Review [October 7, 2004]

RackForce Offers Online Plesk Training

October 7, 2004 -- (WEB HOST INDUSTRY REVIEW) -- RackForce (rackforce.com), announced on Wednesday the launch of rackforcetraining.com, a live online classroom led by an expert RackForce instructor who teaches the fundamentals of Plesk 7 Reloaded. Attendees will be invited to ask questions by phone or instant messenger and see the solutions on their screen via an online classroom tool that displays the instructor's screen.

"I have been helping people get their Web sites online for eight years," says instructor Shar Houlihan. "Now, with online training tools and the easy to use Plesk interface, we will be giving customers the ability to completely manage their online businesses. No longer just Internet passengers, they will be the drivers. Who knows what horizons this will open to them?"

The classes will run for an hour with the first class beginning on Monday October 11th at 9:00 a.m. PDT. Each day will cover a new topic with an open session on Friday for more advanced questions. Interested parties can sign up online for free training sessions.

Read the original article here

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Web Host Industry Review [September 9, 2004]

Rackforce Picks FortiGate for Security

September 9, 2004 -- (WEB HOST INDUSTRY REVIEW) -- Canadian Web hosting provider Rackforce (rackforce.com), announced on Wednesday that it has expanded its line of managed security services with the FortiGate (fortigate.com) series of ASIC accelerated antivirus firewalls.

"Our customers are looking to us for leadership in network threat reduction. We needed a product powerful enough to be placed at the network edge and flexible enough to keep pace with ever-changing Internet threats," says Craig Skelton, network manager at RackForce. "The FortiGate platform closes the door to spam, viruses, and network attacks in real-time without affecting server or network performance. The FortiGate products can be deployed in a matter of minutes for any RackForce customer. Many of our customers see instant benefits."

RackForce's managed security services now include firewall with intrusion detection, virus filtering or spam tagging. The services are available in any combination or as a full package. According to Rackforce, with the full package, the system can detect and eliminate the most damaging content-based threats originating from email and Web traffic.

Rackforce recently unveiled a new dedicated server offering.

Read the original article here


Web Host Industry Review [August 25, 2004]

Rackforce Unveils New Dedicated Server

August 25, 2004 -- (WEB HOST INDUSTRY REVIEW) -- Canadian Web hosting provider Rackforce (rackforce.com) announced on Wednesday that it has launched ddsHurricane, its newest dedicated server.

"As with other servers in the DDS family, customers can start with an entry level virtual server, like the ddsHurricane, and upgrade to a fully dedicated server like our ddsVenom, with no configuration changes, no downtime and no cost for the transition," says Brian Fry, vice president of sales for Rackforce. "We know that success oriented resellers need scaleable servers this is why we have put so much effort into engineering our 'DDS' model. We believe it's the next generation in hosting solutions."

The ddsHurricane dedicated server comes with the cPanel (cpanel.net) automation solution pre-installed and includes 2 IPs, 10 GB of disk space, an unmetered Internet connection providing more than 400 GB of transfer and a guaranteed minimum of 256 MB of RAM and 300 Mhz of CPU cycles. The servers, priced at $49.95 per month, are immediately available.

Read the original article here


Web Host Industry Review [December 17, 2003]

Rackforce Deploys SWsoft's Virtuozzo Software

December 17, 2003 -- (WEB HOST INDUSTRY REVIEW) -- Web hosting provider Rackforce (rackforce.com) announced today that it has deployed SWsoft's (sw-soft.com) Virtuozzo, its server virtualization software, to engineer a hosting solution for its reseller partners. SWsoft's Virtuozzo partitions servers into virtual private servers (VPS) that function exactly like a stand-alone dedicated server.

"One of our goals was to deliver instantly scaleable hosting solutions," said Tim Dufour, president of Kelowna, Canada-based RackForce. "In the past, we've seen customers struggle for weeks and spend thousands of dollars trying to migrate domains from one server to another. In our business of low cost, high availability hosting this was unacceptable. Through the creative application of SWsoft's leading edge Virtuozzo technology we have solved this problem at a price no different than traditional dedicated or virtual dedicated hosting."

According to Rackforce, resellers can deploy a virtual dedicated server for $24.95 per month and move to larger virtual dedicated servers as they grow.

"RackForce and SWsoft are on the cutting edge of Web hosting automation carving out unique and powerful solutions to hosting specific issues," said Serguei Beloussov, founder and CEO of SWsoft, Inc. "Innovation is what SWsoft and Virtuozzo are all about and this partnership with RackForce reinforces our commitment to developing the finest automation products in the world."

Read the original article here


Web Host Industry Review [July 10, 2003]

RackForce Offering Plesk Administrator 6.0

July 10, 2003 -- (WEB HOST INDUSTRY REVIEW) -- RackForce (rackforce.com) announced today it is now offering Plesk PSA 6.0 (sw-soft.com) as its standard hosting control panel.

"Plesk (SWsoft) has delivered another quality product that provides all the features necessary for a successful hosting company," said Tim Dufour, president of RackForce. "The new customizable interface, anti-spam, security, and traffic counting are key features every hosting reseller will appreciate. RackForce's mandate is to provide the best customer service at the lowest prices possible and we see the Plesk (SWsoft) line of products as the best way to do this."

Rackforce also announced it is offering free upgrades to all existing clients using earlier versions of the Plesk PSA control panel.

"Offering the Plesk PSA 6.0 upgrade for free is part of our commitment to our customers to provide the very best customer service," said Brian Fry, vice president of sales. "We need to make sure they have the right tools to grow their hosting business. Their growth is our growth."

RackForce is a Web hosting provider based in Kelowna, Canada.

Plesk was recently acquired by SWsoft, a provider of Web hosting automation solutions.

Read the original article here

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Web Host Industry Review [February 27, 2003]

RackForce Selects Plesk for Automation

February 27, 2003 -- (WEB HOST INDUSTRY REVIEW) -- RackForce Hosting Inc. (rackforce.com) announced today that it has selected Plesk's (plesk.com) Enterprise Manager (PEM) to automate its data center infrastructure.

The software's ability to manage everything from their switch and router hardware to the deployment of entire corporate hosting infrastructures corresponds with RackForce's aggressive forward looking corporate outlook.

"Up until now RackForce has relied heavily on its talented development team to evolve its hosting services, administration and sales systems. I think we are known as a company that provides high quality dedicated servers and support for a great price. Now, with the addition of PEM, we will be giving our customers the ability to provide a privately branded suite of hosting services with unmatched service and support," said Tim Dufour, President & CEO of RackForce Hosting Inc.

In addition to its current Reseller customer base, RackForce will be marketing its new automation services to Web hosting and design companies that are looking to provide state-of-the-art hosting and support while simplifying all aspects of the process.

Read the original article here


Kelowna Capital News, Page A13 [April 17, 2002]

Silicon Valley Firm Selects RackForce

AirTreks, a software developer and solution provider in the global travel industry, is conducting a four to six-month evaluation of the Okanagan to determine if it is a suitable area to set up shop. The California firm is attracted to the Okanagan by the stable power supply, high-performance Internet/telecom infrastructure and business costs that are significantly lower than in San Fransisco. "Kelowna and the Okanagan appear to have everything a growing Internet technology-related company could want," says AirTreks founder and president Jim Pilaar. "Plenty of high-speed bandwidth, a reasonable cost of doing business, and perhaps best of all, a lifestyle that is attractive to young computer engineers, with skiing, mountain biking and the lakes to play in when not coding or networking." The company is already doing business with Kelowna's RackForce.com, which now hosts some of AirTreks' servers in the Landmark Technology Center. If all goes as planned, the San Fransisco firm will launch its technology development effort in Kelowna by September.